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Welcome to Shine ABA Solutions! We are thrilled to have the opportunity to collaborate with your

child as a part of our team of Licensed Behavior Therapists specializing in Applied Behavior

Analysis (ABA). Our primary objective is to deliver top-notch ABA services aimed at unlocking your

child's full potential.

As licensed behavior analysts, we specialize in evidence-based interventions that have a proven

track record in assisting individuals facing developmental and behavioral challenges. Our mission

revolves around nurturing your child's skill development for success in their daily life endeavors,

while also fostering independence and a positive self-concept.

In the following guide, we will detail program guidelines and administrative policies and

procedures. We kindly ask you to thoroughly review it and keep it on hand for future reference.

At Shine ABA Solutions agency, our mission is to provide exceptional applied behavior analysis

services to support individuals with developmental disabilities and their families. Our ultimate aim

is to empower individuals to achieve their full potential and lead fulfilling lives.

As a team of licensed behavior analysts, we are wholeheartedly committed to implementing

evidence-based practices and applying behavior analysis principles to craft effective and

personalized treatment plans. Our core values underpin our agency and shape our treatment


Compassion: Our fundamental belief is in treating every individual with kindness, respect, and

empathy. We acknowledge the uniqueness of each person's needs and experiences, striving to

create a secure and supportive environment where everyone feels valued and understood.

Collaboration: We endorse the power of teamwork, involving individuals and their families to

achieve the most favorable outcomes. We recognize that every stakeholder has a role to play in

the treatment process and welcome input from all parties to create comprehensive and effective

treatment plans.


Excellence: Our unwavering commitment is to deliver the highest standard of care, utilizing the

latest research and evidence-based practices. We hold ourselves to the utmost standards of

professionalism and continually seek improvement in our skills and knowledge.


905 -07 West Beech Street, Long Beach NY 11561

2307 Coney Island Avenue 2nd floor, Brooklyn, NY 11223

Tel: (516)-615-2211


Ethics: We uphold the ethical guidelines and principles

established by the Behavior Analyst Certification Board (BACB). Our practice is grounded in

integrity, transparency, and honesty, with the welfare of our clients taking precedence above all


Innovation: We embrace innovative approaches and technology to enhance the efficacy of our

treatment. We continuously assess and adapt our methods to meet the evolving needs of our

clients and remain at the forefront of our field.

At LS Licensed Behavior Analysts ABA agency, our passion lies in enhancing the lives of

individuals with developmental disabilities and their families. We are dedicated to providing

exceptional care, treating everyone with compassion and respect, and working collaboratively to

achieve the best possible outcomes.

Our Philosophy

We are a treatment agency dedicated to delivering data-driven, evidence-based, and tailored one-

on-one therapy rooted in the principles of Applied Behavior Analysis (ABA). All training and

therapeutic sessions are either directly conducted or overseen by a Board-Certified Behavior

Analyst (BCBA). Our therapists possess expertise in ABA, Discrete Trial Teaching, Natural

Environment Teaching, and Verbal Behavior.

Our focus encompasses all facets of development, drawing from assessments such as VB-MAPP,

ABLLS, AFLS, Socially Savvy and other assessments. This includes academic, linguistic, motor,

behavioral, adaptive skills, cognitive abilities, executive function, play skills, and social skills. Our

staff is exceptionally qualified, with backgrounds spanning early childhood education and special

education, and they share a deep commitment to assisting children with Autism while

comprehending and effectively applying behavioral principles.



At Shine ABA Solutions, we are unwavering in our commitment to upholding the most stringent

ethical standards and professional behavior. Our therapists are required to adhere to the following

policy principles:


905 -07 West Beech Street, Long Beach NY 11561

2307 Coney Island Avenue 2nd floor, Brooklyn, NY 11223

Tel: (516)-615-2211


Client Respect: We hold the rights and dignity of our clients

in the highest regard, offering services that align with their objectives and values. Our therapists

diligently maintain professional boundaries and steer clear of any actions that could exploit or harm

their clients.

Informed Consent: Prior to delivering any services, we diligently secure informed consent from our

clients or their legal guardians. We provide a clear and comprehensible explanation of the nature,

purpose, risks, and benefits of our services and obtain written consent from our clients.

Confidentiality: We rigorously uphold the confidentiality of all client information and records in

accordance with the Health Insurance Portability and Accountability Act (HIPAA) regulations

pertaining to confidentiality. We obtain written consent from clients before disclosing any

information to third parties.

Competence: Our services are offered within the scope of our expertise and qualifications. We

actively seek consultation and supervision when necessary and continuously update our

knowledge and skills within our field.

Cultural Competence: We deeply value the diversity among our clients and endeavor to provide

culturally sensitive and responsive services. We recognize the pivotal role of cultural competence

in delivering effective services to our clients.

Professional Conduct: In all interactions with clients, colleagues, and fellow professionals, we

maintain the highest level of professionalism. We avoid any behavior that could compromise our

professional integrity or erode the trust placed in our profession by the public.

Our therapists are expected to uphold these guidelines at all times, maintaining an unwavering

commitment to ethical behavior and professional conduct. Any violation of these principles may

result in disciplinary measures, including the possibility of employment termination.


Patient Services

Shine ABA Solutions offers ABA therapy to individuals diagnosed with Autism Spectrum Disorder

(ASD) who have been recommended for ABA services by a medical professional. ABA is a

scientific discipline that applies principles of behavior, such as reinforcement, motivation,

extinction, punishment, stimulus control, conditioned reinforcement, and schedules of

reinforcement, to develop socially significant behaviors and diminish problematic behaviors. The

field of ABA is firmly established, supported by a substantial body of scientific research, and

adheres to standards for evidence-based practice.


905 -07 West Beech Street, Long Beach NY 11561

2307 Coney Island Avenue 2nd floor, Brooklyn, NY 11223

Tel: (516)-615-2211


The effectiveness of ABA treatment for individuals with ASD has garnered endorsements from

authoritative sources like the US Surgeon General in 1999 and the New York State Department of

Health in 1999. Furthermore, numerous professional associations, including the American

Academy of Pediatrics in 2001, have issued statements supporting and validating the efficacy of

ABA treatment.

Additionally, the National Autism Standards Report in 2009 and 2015 highlighted that treatments

rooted in ABA principles possess the most robust research backing as proven, effective

interventions for individuals with ASD.

Shine ABA Solutions fully complies with the Behavior Analyst Certification Board's Professional

Ethical Compliance Code and Guidelines for Responsible Conduct (BACB, 2022). Moreover, we

adhere to all relevant local, state, and federal laws governing the provision of our services.


Our Process

Our services commence with an initial meeting led by a member of our administrative team. During

this session, the patient's family has the opportunity to discuss their primary concerns and evaluate

whether Shine ABA Solutions aligns with their requirements. Throughout this process, our team

assesses eligibility for our services and assists in navigating the insurance procedures. To move

forward, you'll be asked to complete an application, furnish evidence of the medical diagnosis of


Autism Spectrum Disorders, provide a prescription for ABA services, and supply proof of insurance


The next phase involves evaluating your child's skill level, which is essential for shaping an

individualized treatment plan. This assessment is conducted by a licensed Board-Certified

Behavior Analyst (BCBA) and involves the use of various assessment tools. Typically, these

assessments take place in the child's home environment, although we can make arrangements to

conduct them in a setting that suits your family's needs.

Some of the assessment tools we utilize include:

Assessment of Basic Language and Learning Skills- Revised (ABLLS-R): This tool assesses and

tracks language development in children with language delays, providing information for setting

goals and monitoring progress.


905 -07 West Beech Street, Long Beach NY 11561

2307 Coney Island Avenue 2nd floor, Brooklyn, NY 11223

Tel: (516)-615-2211


Assessment of Functional Living Skills (AFLS): AFLS assesses essential life skills across various

domains, helping identify areas for improvement in children's independence.

Essential for Living (EFL): EFL evaluates communication, behavior, and functional skills for

children and adults with moderate-to-severe disabilities, focusing on skills vital for daily life and

improving quality of life.

Functional Behavior Assessment (FBA): FBA is used to determine the function or purpose of

problem behavior, aiding in selecting appropriate intervention strategies.

Verbal Behavior Milestones Assessment and Placement Program (VB-MAPP): VB-MAPP is a

criterion-referenced assessment for language development, guiding treatment plans and goals for


Following the assessment, the BCBA reviews the collected data to create a treatment plan and, if

necessary, a behavior intervention plan (BIP). This comprehensive report outlines assessment

findings, specific treatment plans, and recommendations for the number of service hours. Our

treatment packages typically include direct service hours with a qualified behavior therapist, weekly

supervision hours by a licensed BCBA, weekly parent training hours by a licensed BCBA, and

weekly treatment planning hours by a licensed BCBA. The treatment plan may encompass a range

of techniques, such as prompting, reinforcement, error correction, shaping, and more.

Shine ABA Solutions is committed to delivering the highest quality of service, and we offer training

and professional development opportunities to our providers to enhance the care provided to your


If the need arises, Shine ABA Solutions can connect you with other professionals who may be

better suited to address specific treatment requirements that we are unable to meet.

Assessment results are shared with the patient and/or family, and a preliminary meeting is

scheduled with the patient and ABA professionals to review service types, treatment goals and

objectives, recommended duration, and discharge plans. After discharge, we offer

recommendations to support continued progress or address any ongoing concerns.

We understand the confidential nature of this information and will strictly adhere to established

confidentiality regulations, policies, and procedures, ensuring the privacy of your data.

Parent/Caregiver Involvement


905 -07 West Beech Street, Long Beach NY 11561

2307 Coney Island Avenue 2nd floor, Brooklyn, NY 11223

Tel: (516)-615-2211


Active involvement of the parent or caregiver is an essential aspect of our service. This

involvement encompasses participation in team meetings, data collection, and the implementation

of recommended strategies and programs. In situations where there is a lack of participation,

Shine ABA Solutions retains the discretion to reassess the suitability of the ongoing service.

Furthermore, it is mandatory for a parent and/or authorized caregiver to be present on the

premises throughout the therapy sessions. Our Shine ABA Solutions providers are not authorized

to remain unaccompanied in the home or service location with a patient. If, for any reason, the

parent or authorized caregiver needs to leave the premises, the session will regrettably have to be

terminated. Specifically, programs involving self-help skills, such as showering or toileting, can only

proceed in the presence of a parent or guardian. Shine ABA Solutions maintains the right to

reevaluate the continuation of services if this policy is not adhered to.

Parent Training

Shine ABA Solutions mandates active involvement from parents and caregivers in our parent

training program, requiring a minimum of two hours per month. Parent training plays a pivotal role

in facilitating the application of newly acquired skills across various settings and environments.

Additionally, it's important to note that all insurance providers stipulate the necessity of parent

training in conjunction with direct care. Failure to engage in parent training may result in insurance

providers reducing services or declining reauthorization for ongoing care.

We strongly encourage all parents to make the most of our parent training sessions, offering

hands-on learning opportunities in areas of specific difficulty or concern. We firmly believe that

maintaining consistency in interactions and expectations among all caregivers significantly

contributes to a child's success in their individualized program. To arrange a parent training

session, please get in touch with your BCBA.

Patient Rights

As a parent, you possess the following rights:

Provide informed written consent for assessments, the initiation of services, and the

implementation of treatment plans.

Review your records and request copies of any or all sections of your record. To make such a

request, please reach out to your Shine ABA Solutions Case Manager, who will facilitate access to

your records for review.

Maintain privacy regarding your family information, with Shine ABA Solutions strictly adhering to

the confidentiality guidelines established by the Health Insurance Portability and Accountability Act



905 -07 West Beech Street, Long Beach NY 11561

2307 Coney Island Avenue 2nd floor, Brooklyn, NY 11223

Tel: (516)-615-2211


Engage fully in the assessment process and the provision of



Contact Shine ABA Solutions to voice any concerns regarding Shine ABA Solutions and/or its


Be informed about and have the opportunity to appeal any potential alterations to assessments

and/or services before those changes are implemented.

Participate in all meetings where decisions regarding changes in assessments and/or services will

be made.

Be treated with respect and in a professional manner consistently.

Receive services that align with Shine ABA Solutions' Mission Statement and Core Values.

Exercise due process (appeal) procedures in cases where disagreements arise with Shine ABA


As a parent, you have the responsibility to:

Grant informed written consent for Shine ABA Solutions to conduct assessments and deliver


Establish and adhere to a service schedule with our providers. Shine ABA Solutions' providers are

adaptable and will collaborate with your family to accommodate scheduling preferences, within

reasonable limits.

Actively engage in both the assessment process and the continuous provision of services.

Be physically present at the service location during all Shine ABA Solutions sessions.

Interact with all Shine ABA Solutions employees in a courteous and professional manner.

Furnish a safe, healthy, and secure environment for our employees to administer treatment.

Show respect for the roles, responsibilities, and guidelines stipulated by Shine ABA Solutions for

the delivery of services by each employee.

Acknowledge the scope of practice related to ABA services provided through insurance.

Prior to a scheduled session, notify the provider if the child or parent/caregiver is unwell so that the

session can be rescheduled.

Immediately inform Shine ABA Solutions if there is a contagious illness in the home. In the event of

a contagious or communicable condition, medical clearance from a physician will be required

before services can resume. If the child is ill, has a fever, or experiences vomiting, a 24-hour

period without fever must pass before treatment can resume. The medical clearance must

explicitly state that the patient is cleared to return to regular sessions.

Illness Policy

Young children frequently become mildly ill. Infants, toddlers, and preschoolers experience a

yearly average of six respiratory infections (colds) and can expect one to two gastrointestinal

infections (vomiting and/or diarrhea) each year.


905 -07 West Beech Street, Long Beach NY 11561

2307 Coney Island Avenue 2nd floor, Brooklyn, NY 11223

Tel: (516)-615-2211


Deciding whether to cancel your child’s home therapy can

be difficult. It is important for parents and caregivers to discuss what observations have been made

and agree on a plan of action.

Please contact Shine ABA Solutions or your BCBA when your child is ill and describe the illness.

The following is a guideline and recommendation for exclusion from home services:


Disease or Symptom Need to cancel home therapy?

Body Rash with fever Yes—seek medical attention. Any rash that

spreads quickly, has open, weeping wounds

and/or is not healing should be evaluated


Chicken Pox Yes—until blisters have dried and crusted


(usually 6 days)


Conjunctivitis (Pink Eye) Yes—until 24 hours after treatment


(severe, uncontrolled coughing or wheezing,

rapid or difficulty in breathing)


Yes—medical attention is necessary.


Coxsackie’s Virus (hand, foot and mouth



No - child is no longer contagious once the

symptomatic rash appears, unless the child

has mouth sores or is drooling


Fever Yes—fever over 101 degrees and when fever

is accompanied by behavior changes or

symptoms of illness, such as rash, sore throat,

vomiting, etc.


Mild cold symptoms A good rule of thumb is cancel a child home

services at the beginning of a cold—the most

infectious time and when he or she feels the

worst. Return to services when he does not

have a persistent cough and he or she feels


Vomiting (2 or more episodes of vomiting in

the previous 24 hours)


Yes, child will not have home services until 24

hours following the resolution of the vomiting.

Observe for other signs of illness and for



905 -07 West Beech Street, Long Beach NY 11561

2307 Coney Island Avenue 2nd floor, Brooklyn, NY 11223

Tel: (516)-615-2211



Shine ABA Solutions is dedicated to delivering consistent and dependable services as per the

agreed-upon schedule with the patient. Initially, within the treatment plan, Shine ABA Solutions will

propose a tentative allocation of hours for ABA services, taking into account medical necessity and

assessment outcomes. Once your family is assigned a treatment team consisting of a BCBA and

paraprofessionals, it is advisable to collaborate on establishing a monthly or weekly schedule with

the providers. This schedule is crucial to ensuring your child receives consistent services,

considering both your family's and the providers' availability. We anticipate our providers to honor

their appointments with your family, and we kindly request the same commitment from you.

Adhering to this schedule is vital for our providers' efficiency and for meeting the goals, standards,

and timelines of your child's treatment.

In instances where an appointment cancellation can be foreseen, such as planned medical

treatments, holidays, or vacations, Shine ABA Solutions requests that you promptly inform the

providers and your Case Manager once you are aware of the scheduling change.

We recognize that unforeseen circumstances, such as illness or family emergencies, may

necessitate a cancellation. When possible, we ask for at least 24-hours' notice of the cancellation

to be provided to your providers and the Case Manager. In cases where your child or a household

member falls ill or an urgent session cancellation is required with less than 24-hours' notice, we

urge you to notify the providers and Case Manager as soon as possible. Continuous cancellations,

either three (3) consecutive ones or a total of five (5) within a single authorization period (i.e., 6

months) by the patient, may lead to a reduction or termination of services. Consistency in

implementing the treatment plan is of utmost importance for your child's progress.

For all session cancellations or schedule changes, Shine ABA Solutions mandates that you directly

contact your providers and Case Manager.


Health, Safety, and Security

Shine ABA Solutions places paramount importance on safeguarding the health, safety, and

security of both our patients and employees. Our employees undergo training to handle various


905 -07 West Beech Street, Long Beach NY 11561

2307 Coney Island Avenue 2nd floor, Brooklyn, NY 11223

Tel: (516)-615-2211


session-related situations. Below are guidelines designed to


ensure the well-being of our patients and employees:

Patients must have continuous supervision, with a parent or authorized caregiver present in the

home or service location during the session.

Providers are instructed to promptly call 911 in case of emergencies.

Providers will not administer services to patients who are unwell. Parents or caregivers are

strongly encouraged to proactively cancel sessions if they suspect their child is ill.

Services will not be provided if the patient or a household member has a contagious,

communicable, or infectious disease. Medical clearance from a physician is mandatory before

services can resume following such illnesses.

Services will not be rendered in the presence of a pest infestation.

Shine ABA Solutions strictly prohibits corporal punishment, emotional or physical abuse, and

maltreatment by its employees.

Physical holds or restraints are not allowed by Shine ABA Solutions. In crisis situations, parents or

caregivers may be asked to intervene to ensure safety.

Providers are not responsible for attending to toileting accidents or diaper changes unless a

toileting program is specified in the patient's treatment plan. These tasks should be managed by

the parent or caregiver.

Shine ABA Solutions does not authorize its employees to administer any type of medication to

patients, regardless of whether it is available over-the-counter or prescribed by a healthcare

professional. If a patient requires medication during a session, parents or caregivers must handle

the administration.

Board-Certified Behavior Analysts (BCBAs) are mandated reporters and may disclose your health

information to appropriate authorities if there are concerns about your child being a possible victim

of abuse, neglect, domestic violence, or other crimes.

In case of emergencies, the provider will adhere to Shine ABA Solutions' notification and reporting

policy, as detailed in their employee handbooks.


Payment for Services

At Shine ABA Solutions, our unwavering commitment is to deliver top-notch ABA services to the

families under our care. We tirelessly strive to collaborate with your insurance provider to optimize

reimbursement outcomes, always operating within the confines of policy regulations.

In accordance with both Federal and State insurance regulations, we are obliged to inform you

about the copayment, deductible, and coinsurance amounts, and we routinely send invoices

accordingly. If you have inquiries about your coverage, we encourage you to reach out directly to

your insurance carrier. Alternatively, you can contact our Administrative Team for guidance and


905 -07 West Beech Street, Long Beach NY 11561

2307 Coney Island Avenue 2nd floor, Brooklyn, NY 11223

Tel: (516)-615-2211


support throughout this process. We are eager to provide all

possible assistance to our families as they navigate the intricacies of the insurance procedure.

Details of Service Home-Based Programs

Each patient's program is uniquely tailored to align with their specific objectives and distinctive

learning style. To ensure this, a comprehensive assessment is conducted for every patient.

Collaborating closely with parents, we develop goals and objectives that are meticulously designed

to address the individual needs of each patient.

Our service model is grounded in a research-backed approach, encompassing rigorous staff

supervision, extensive training, and a flexible framework that allows for ongoing assessment,

adjustments, and progress tracking. The subsequent section outlines the typical initiation process

for an in-home program. It's important to note that the particulars of the service may vary based on

your child's specific program.

Program Overview:

Supervision and guidance provided by a BCBA

Consultation and training within the home environment

Individualized therapy sessions

Consultation to enhance home and community life skills

Acclimation to Therapy

In the course of a therapy session, your child will be expected to engage in tasks and follow

instructions, even when they may not initially feel like participating. In such situations, it's not

uncommon for a child to display behaviors like tantrums, screaming, or occasional aggression.

These reactions are typical, especially for children who have not previously encountered such


For some children, it may take several weeks before they become accustomed to this therapy

format and willingly cooperate. Throughout this adjustment phase, the child will still be encouraged

to actively participate in the therapy sessions.

Treatment Plans

Shine ABA Solutions is tailored to cater to individuals with Autism Spectrum and related disorders.

Our treatment plans are rooted in the enhancement of language, social, motor, safety, and self-

help skills. These plans are meticulously crafted, drawing inspiration from developmental and

functional curricula, as well as norm-based curricula.


905 -07 West Beech Street, Long Beach NY 11561

2307 Coney Island Avenue 2nd floor, Brooklyn, NY 11223

Tel: (516)-615-2211


We meticulously assess each patient's strengths and areas

requiring improvement. Based on this evaluation, we craft an individualized program plan that is

specially designed to cater to the unique learning needs of each patient.


Shine ABA Solutions firmly embraces the use of positive behavioral supports as a means to

facilitate success and prepare individuals for independent living. We are committed to delivering

personalized instruction in alignment with each individual's treatment plan, employing the principles

of applied behavioral analysis. This approach may encompass techniques such as redirection,

token systems, offering social praise for appropriate behavior, or temporarily withholding

reinforcement when necessary. The development and supervision of behavior plans, if needed, are

overseen by a Board-Certified Behavior Analyst, with strict adherence to professional ethical

standards. We unequivocally disallow any form of corporal punishment, humiliation, or traumatizing


To aid children in distinguishing between appropriate and inappropriate responses and behaviors,

we utilize a system of rewards. The selection of rewards is contingent on the child's personal

preferences. Common examples of rewards include food items (such as crackers, candy, or juice),

toys (like bubbles, tops, or wind-up toys), music, and breaks. When a child correctly responds to

an instruction that they haven't previously mastered, they receive a substantial reward, which could

be an immediate break, a treat, or a toy to use at the table. Initially, all correct responses are



Over time, greater rewards are earned for demonstrating new and more advanced skills compared

to already mastered ones.

The Behavior Specialist may occasionally request that a parent or guardian withhold specific toys

or treats, but this will not pertain to meal items; rather, it concerns items considered as treats. If

such a program is implemented, the parent or guardian will be asked to endorse a list of approved

reinforcers that will exclusively be used during treatment. We expect the parent or guardian to

periodically update and sign this list, typically on a monthly basis. Reinforcement is a pivotal

element of the child's program, and the parent or guardian may be requested to restrict access to

the approved items they have endorsed.

Collaboration with other Professionals and Supplementary Interventions

Your BCBA will diligently strive to establish effective collaboration with all professionals engaged in

the child's care. However, it falls under the parent or guardian's purview to:

Keep the BCBA informed about all professionals presently involved in the child's treatment.

Notify the BCBA of any new professionals who may deliver therapeutic services to the child in the



905 -07 West Beech Street, Long Beach NY 11561

2307 Coney Island Avenue 2nd floor, Brooklyn, NY 11223

Tel: (516)-615-2211


Provide a signed release of information, allowing

communication with professionals external to the child's Shine ABA Solutions therapy team.

Definition of Roles


Undergoes training from BCBA in executing generalization procedures for all programs

Administers generalization procedures for specified programs

Ensures at least one parent or guardian participates in all parent training meetings

Adheres to prescribed behavior plans within the home environment

Sustains transparent communication with BCBA and RBT when encountering challenges with

behavior interventions

Cultivates professional relationships with all fellow staff members

Supplies reinforcers and necessary materials for the program


Provides the approved weekly hours of 1:1 ABA therapy

Participates in all supervision meetings with the BCBA

Achieves clinical competencies through assessment and observation conducted by the BCBA

Sustains professional relationships with parents or guardians and all fellow staff members

Board Certified Behavior Analysts (BCBA)

Delivers 1 hour of clinical supervision for every 10 hours of direct care.

Oversees and contributes to the development of behavioral and educational programs.

Reviews and refines treatment goals based on recorded data; allocates one hour for every 10

hours of direct care.

Conducts an assessment of the child to assess the need for new programming and the

effectiveness of ongoing programs.

Supervises the monitoring of acquisition rates and the progress of programs.

Maintains professional relationships with parents or guardians and all fellow staff members.

Conducts parent training sessions at least twice a month.

Scope of Practice

Shine ABA Solutions commits to delivering services that align with our defined scope of practice

and area of expertise. Consequently, our services will exclusively adhere to the principles of ABA.

The formulation of goals and objectives will be grounded solely in the outcomes of our

assessment, input from parents or caregivers, considerations of medical necessity, and other

factors that may shape the development of a suitable ABA treatment plan. It's important to note

that academic goals will not be incorporated, given the nature of our services and their relation to

insurance payment.


905 -07 West Beech Street, Long Beach NY 11561

2307 Coney Island Avenue 2nd floor, Brooklyn, NY 11223

Tel: (516)-615-2211


Shine ABA Solutions staff members are exclusively

expected to fulfill the duties and responsibilities delineated in their job descriptions provided by

Shine ABA Solutions. If you have inquiries or concerns about our providers' roles and

responsibilities, please do not hesitate to reach out to the Shine ABA Solutions administrative team

for clarification.


Shine ABA Solutions must uphold comprehensive clinical documentation for all ABA sessions. To

streamline this process, the final 15 minutes of each session may be dedicated to any essential

paperwork, including the completion of session notes and data entry.


Community Outings and Transportation

Community outings are often integrated into an individual's treatment plan (subject to patient

approval) when specific goals and objectives necessitate targeting in a community setting. These

outings may take place without the presence of a parent or caregiver, provided that the requisite

consent forms have been duly signed. For any inquiries or concerns related to this policy and the

required consent forms, please reach out to your Case Manager.

As part of Shine ABA Solutions' policy, our employees are authorized to accompany a patient in

various transportation modes, including:

A vehicle driven by a parent or authorized caregiver.

A taxi or car service arranged for by the patient.

Public transportation (e.g., bus, train, subway, etc.).

Traveling on foot, contingent upon the appropriate consent forms being signed.

If you have any questions or concerns about this policy and the essential consent forms, please

consult your Case Manager.


Shine ABA Solutions is dedicated to promptly addressing any inquiries, feedback, concerns, or

grievances regarding ABA services. Our team is firmly committed to delivering high-quality service

to our patients, which encompasses timely and professional communication. Patients will receive

contact details, including telephone numbers and email addresses, for individuals directly involved

in treatment service and planning. Our administrative team, including the Intake Coordinator, Case

Manager, Officer of Operations, Clinical Director, HR, and Executive Director, is available during

regular business hours at 212-810-1436.


905 -07 West Beech Street, Long Beach NY 11561

2307 Coney Island Avenue 2nd floor, Brooklyn, NY 11223

Tel: (516)-615-2211


Please note that Shine ABA Solutions does not provide on-

call coverage for ABA services and programs on a 24-hour basis. In the event of an emergency or

crisis situation, patients are advised to call 911.

In-Home Treatment Policies and Guidelines

A parent or authorized caretaker (as indicated on the child’s form) must be present in the home

during the therapy session at all times, with the exception of approved community outings (as

described earlier).


It is the parent's or caretaker's responsibility to maintain a therapeutic environment in the home

that is devoid of distractions or interruptions. This typically includes ensuring that pets or siblings

who could potentially disrupt the session are not present. However, there may be instances where

the provider requests the presence of parents or siblings for training purposes. Conversely, there

might be situations in which the provider recommends that parents, siblings, pets, etc., be

temporarily removed from the treatment environment to avoid disrupting the session.

In certain scenarios, problem behaviors may arise. These behaviors could encompass verbal or

physical aggression, property damage, self-injurious actions, and more. Our providers are

equipped with training on how to de-escalate, manage, and mitigate problem behaviors. Therefore,

it is generally discouraged for parents or caretakers to intervene in such situations, unless explicitly

requested by the provider to prevent treatment disruption.

The family may be requested to provide materials for the patient that can support therapeutic

progress. These materials often include preferred items or edibles commonly used in verbal

behavior programs. Additionally, the provider may ask for specific items necessary to address

particular behavioral targets.

Shine ABA Solutions supplies certain program materials for our patients, and these materials

remain the property of Shine ABA Solutions. On occasion, providers may request to store these

materials in your home between sessions to ensure they have a comprehensive selection of

materials for your child. If you have any concerns about this arrangement, please discuss

alternative options with the provider. If a provider does store program materials in your home

between sessions, it is the patient's responsibility to ensure these materials are kept in a secure

location where they won't be accessed by the patient or siblings between sessions. This is crucial

to guarantee that our providers have immediate access to all necessary materials during sessions,

without causing disruptions. It also upholds health, safety, and hygiene standards.


905 -07 West Beech Street, Long Beach NY 11561

2307 Coney Island Avenue 2nd floor, Brooklyn, NY 11223

Tel: (516)-615-2211


Please note that Shine ABA Solutions does not assume

responsibility for other children in the household who are not patients of the company. Additionally,

the company does not assume responsibility for pets.


Right to Notice

As a patient, you are entitled to receive sufficient advance notice concerning the utilization and

sharing of your protected health information. According to the Health Insurance Portability and

Accountability Act (HIPAA), your protected health information may be employed for purposes

related to treatment, payment, and healthcare operations.

In your capacity as a patient, you possess the following rights:

The right to confidential communication regarding your safeguarded information.

The right to review and duplicate your safeguarded health information.

The right to amend your safeguarded health information.

The right to obtain a record of disclosures related to your safeguarded health information.

The right to receive a printed copy of this privacy notice.

Shine ABA Solutions strictly adheres to HIPAA regulations and refrains from selling or revealing

any confidential data. We will adhere to any legal directives pertaining to the disclosure of

safeguarded information.

We will not disclose your medical information unless we receive written authorization from you to

do so, or if the law sanctions or compels us to disclose such information. If you require a copy of

your child's records, please reach out to the Shine ABA Solutions office.

Quality Control

A parent or guardian possesses the privilege to convey any concerns they may have regarding

staff performance to Shine ABA Solutions, either in writing or via telephone. Shine ABA Solutions

is committed to taking all possible measures to guarantee that every staff member involved in the

child's care receives appropriate training.

Conflicts of Interest

To safeguard the confidentiality of patients, their families, and employees, Shine ABA Solutions

adheres to HIPAA guidelines. Employees are discouraged from engaging in personal interactions

with current or former patients. Such interactions encompass personal relationships, email

correspondence, and engagement on social media platforms like Facebook, Twitter, and other

social networks.


905 -07 West Beech Street, Long Beach NY 11561

2307 Coney Island Avenue 2nd floor, Brooklyn, NY 11223

Tel: (516)-615-2211


Discharge/Termination of Services

Once your child has achieved the established therapy goals and is making expected

developmental progress within the defined functional parameters, your therapist will initiate

discussions about transitioning from our services and outline the next stages of your child's

development. In the event that your child reaches a developmental plateau, your therapist might

recommend a temporary break from treatment. Should your child exhibit any significant regression

following discharge, please don't hesitate to contact us promptly for a consultation. If you believe

your child is not yet prepared for discharge, you have the option to contact the Clinical Director and

request a clinical review.

Please be aware that Shine ABA Solutions retains the right to conclude services under certain

circumstances. Grounds for service termination may include inappropriate behaviors as previously

outlined, persistent cancellations or no-shows, unresolved outstanding balances, our inability to

provide services suitable for your child's specific needs, or the emergence of a conflict of interest.

Exploitation, Abuse, Neglect or Violation of Patient Rights

Shine ABA Solutions staff is legally obligated to report any suspected instances of physical,

emotional, sexual, or neglectful behaviors towards a child. Such reports will be made to the State

Central Registry (SCR). The SCR will subsequently handle direct communication with the family

involved. In cases where we perceive that the child and/or parent/caregiver poses a danger to

themselves or others, we will immediately contact emergency services to address the situation

alongside filing an SCR report.

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